Shipping policy

Paceyard Shipping Policy

Thank you for shopping with Paceyard! We are dedicated to ensuring your order arrives promptly and securely. Please read our shipping policy below to understand how your order will be processed and delivered.

Order Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods and Carriers

  • For orders with flat rate or free shipping, we typically use USPS, UPS, or FedEx Economy services.
  • For all other orders, including those requiring expedited or special handling, we primarily offer UPS Ground and Expedited services during checkout.
  • The chosen carrier and service depend on package size, weight, and delivery destination to ensure timely delivery.
  • Expedited shipping options beyond standard UPS Ground may be available at checkout for an additional fee.

**Please select your shipping option carefully at checkout. Shipping costs and delivery times will depend on the option you choose.**

Shipping Rates and Free Shipping

  • Shipping charges vary depending on your location, order size, and weight.
  • Free standard shipping is available on qualifying orders based on your delivery zone and minimum order amount.
  • Shipping costs and free shipping eligibility will be calculated and shown at checkout before you finalize your order.

Estimated Delivery Times

  • Delivery times depend on your selected shipping method and carrier delivery estimates provided during checkout.
  • Typical delivery time within the USA ranges from 1 to 8 business days, depending on your location and selected service.
  • Shipping times to Alaska, Hawaii, and US territories may take longer.

International Shipping

  • Currently, we ship only within the USA.
  • We hope to offer international shipping soon—stay tuned!

Order Tracking

  • Once your order ships, you will receive a shipping confirmation email with a tracking number.
  • You can use the tracking number to monitor your package’s progress.

Delivery Issues

  • Please ensure your shipping address is accurate and complete to avoid delays or misdelivery.
  • If your package is lost or damaged during shipping, contact us within 7 days of delivery for assistance.

Contact Us

For any questions about your order or shipping, please visit our Contact Page.